IT Technician & Cybersecurity Student · Tacoma Community College

Hi, I'm
Lindsey.

Building secure networks, solving hard problems,
and making technology work for people.

lindsey@homelab ~ bash
LinuxLinux WindowsWindows Server PythonPython DockerDocker AzureAzure AWSAWS GitHubGitHub AnsibleAnsible BashBash PowerShellPowerShell GrafanaGrafana GitGit LinuxLinux WindowsWindows Server PythonPython DockerDocker AzureAzure AWSAWS GitHubGitHub AnsibleAnsible BashBash PowerShellPowerShell GrafanaGrafana GitGit

01 / About Me

Who I Am

Lindsey R. English Jr.
Lindsey R. English Jr.
IT Support Tech · TCC
Open to opportunities

I'm Lindsey R. English Jr. — U.S. Army veteran, IT technician, cybersecurity student, and hands-on builder of networks, servers, and secure systems.

After a decorated military career and 9+ years in security leadership — including supervising multi-site operations and serving as a Western Washington Recruiter — I pivoted fully into IT, where I now support operations at Tacoma Community College as a Work Study IT Support Tech.

I'm completing my Associate's in Networking & Cybersecurity (3.9 GPA) in June 2026, then moving into a BAS in Advanced Networking & Data Security in the fall. I'm a member of Phi Theta Kappa Honor Society and the TCC IT Club, and I hold a Cisco Hardware Basics certification and a TCC Help Desk Certificate.

I'm driven by curiosity, problem-solving, and the challenge of making technology work smoothly for the people who rely on it.

Let's Connect
3.9
GPA at TCC
9+
Years Leadership
🎖️
Army Veteran
BAS
Degree in Progress

My Tech Stack

Networking
Networking & Infrastructure
TCP/IP DNS DHCP VPN Firewalls VLANs pfSense
Cloud
Cloud & Virtualization
Azure AWS VMware Hyper-V Proxmox Docker
Systems
Systems & OS
Windows Server Active Directory Linux macOS Group Policy
Scripting
Scripting & Automation
PowerShell Bash Python Ansible Git
Security
Cybersecurity
IAM MFA SIEM Nmap Wireshark Patch Mgmt Access Control
Tools
Tools & Platforms
Microsoft 365 ServiceNow GitHub Grafana Splunk Help Desk Systems
Certs
Certifications
Cisco Hardware Basics TCC Help Desk Cert Word Yellow Belt Word White Belt Phi Theta Kappa Dean's List
🎖️
Leadership & Operations
Team Supervision Recruiting Incident Response Shift Management Documentation Military Ops

03 / Projects

What I've Built

Automation

IT Onboarding Automation

PowerShell script suite that automates new-hire account creation across AD, M365, and ServiceNow — cutting onboarding time from 2 hours to under 10 minutes.

Infrastructure

Home Lab Network Build

Fully segmented home lab with pfSense firewall, multiple VLANs, Proxmox virtualization cluster, and centralized logging. Expanding with enterprise-grade gear in 2026.

Monitoring

System Health Dashboard

Python + Grafana dashboard pulling real-time metrics from Linux servers and network devices, with automated alerting and log aggregation.

Career Journey

Tacoma Community College — IT Department 2024 – Present
IT Support Tech (Work Study)

Providing hands-on IT support for faculty, staff, and students. Troubleshooting hardware, software, and network issues across campus systems while building real-world experience in help desk operations, Windows Server, and Active Directory.

Help Desk Windows Server Active Directory Networking
Tacoma Community College — Information Commons 2024
Help Desk Technician

Provided front-line technical support to students and staff at the Information Commons. Assisted with device troubleshooting, software issues, printing, and general tech support — building the foundational help desk skills that led directly to a role in TCC's IT department.

Help Desk Technical Support Troubleshooting Customer Service
Phoenix Protective Corp 2015 – 2024 · 9 yrs 7 mos
Patrol Supervisor / Recruiter / Armed Transport

Progressed through multiple leadership roles overseeing daily operations across multi-site security posts. Coordinated schedules, conducted site inspections, led incident response, and served as Western Washington Recruiter — sourcing, screening, and onboarding personnel across the region.

Leadership Operations Mgmt Incident Response Recruiting Documentation
Xerox 2014 – 2015
Customer Service Representative

Handled inbound inquiries and complaints, resolved customer issues, and provided training and guidance to lower-level staff. Developed strong communication and problem-resolution skills in a fast-paced service environment.

Customer Service Training Issue Resolution
U.S. Army · Joint Base Lewis-McChord 2010 – 2013
Cannon Crewmember (13B) — Honorably Discharged

Operated and maintained M777 and M109A6 howitzers in high-tempo environments. Trained in artillery fire direction, ammunition handling, and crew coordination. Awarded the Army Commendation Medal, Army Achievement Medal, and Non-Article 5 NATO Medal (ISAF).

🎖️ Army Commendation Medal 🏅 NATO Medal (ISAF) 🏅 Army Achievement Medal

Get In Touch

Have a project, opportunity, or just want to connect? Drop me a message — I read everything and reply fast.

06 / Stay in Touch

Join My Network

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